Key
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Action Steps
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All deliveries checked in by the General Manager or 1st Assistant
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- Ensure any night drops are checked in when manger arrives for day shift
- Schedule should reflect general manager or 1st assistant working during all scheduled deliveries
- Schedule should reflect proper coverage so manager can leave the line to check in deliveries
- Report all credit requests to SFM before 2 p.m. the day of delivery
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Use the Par level chart & Bin level chart
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- Properly train managers how to project par levels for every shift
- Ensure that par levels are pulled up on the monitor at all times
- Have each manager go over in the weekly meeting how they did on production levels for their shifts
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Ensure that correct variances are completed 2 times per day
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- Certify all managers on correctly completing a variance. This should include how to follow up on missing items
- General Manager review variances every day they work. This is your opportunity to coach and teach
- Review each manager's variances at the weekly manager's meeting
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Post invoices and transfers correctly
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- Verify all postings in RTI under Orders and purchases
- Certify all managers on correctly posting invoices and transfers
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Ensure correct recipes and product portioning
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- Ensure that all the correct tools are available and in use
- Have good initial training of team members as they learn to prepare products
- Observe team members and managers as they prepare products - Retrain often
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Follow company policy on employee meals
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- All employees order their meals from the counter
- Only the manager rings up employee meals
- Employees cannot not prepare their own food
- Employee meal tickets audited and verified daily by the GM
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Date and rotate product
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- Date and rotate all products at the time of delivery
- Always use the FIFO method of rotation
- Raw Product: Ensure you have 5 days hold time remaining when checking in any raw product: Bone Chicken, Chicken Filets, Chicken Tenders
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Check deletes and voids audited every shift
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- Train cashiers on order taking to reduce deletes and voids
- Deletes and voids audited on every shift and verified by the GM
- Don't leave manager swipe card laying around
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Ensure the alarm on back door is set and working properly
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- Only the manager in charge opens back door
- Everyone must enter and exit the store through the front door
- Manager in charge should monitor anything that is taken out of the store
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Use "Calculate Truck Order" for proper ordering
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- Having less product on hand will prevent theft
- Keeping good organization on shelves will allow you to notice missing products
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