Key
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Action Steps
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All managers trained on proper use of cleaning supplies
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- Have all managers read the cleaning manual
- Test understanding by asking questions
- Observe performance of each manager when using cleaning supplies
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All team members trained on proper use of cleaning supplies
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- Each manager should be responsible for training and certifying a specific number of the team members of the use of cleaning supplies
- Develop an in store know it all competition for cleaning knowledge
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Develop a build-to level for each product and tool to order
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- General Manager should set a build-to level for all cleaning products
- This build-to level should be precise so that there is not an excess of supplies
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Ensure that the proper supplies and tools are on hand
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- Develop a build-to for each cleaning product
- Check supplies and tools each time an SFM order is placed
- When tools become worn, replace them
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Never run out of product
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- Never allow your store to run out of a product or tools
- This is frustrating and hurts morale
- Broken or worn out equipment leads to poor practices
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Assign daily cleaning tasks
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- Using your daily cleaning tasks encourage consistency
- Keeping store clean by using systems and tools will promote a consistent day by day and week by week budget
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Always follow directions
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- Keep cleaning manual and posters available and updated
- Have managers and team members regularly read directions
- Make proper use of cleaning supplies a part of new hire training
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Keep cleaning supplies organized and never over stock
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- Have a clean organized area for all your cleaning supplies and tools
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Follow up
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- Always check the daily and weekly usages
- Communicate goals and strategies in weekly managers meetings
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