Quick Reference
Holding:
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Time
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Temperature
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Coffee (Brewed)
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30 minutes (Glass Coffee Pot)
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170°F
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2 hours (Air Pot)
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170°F
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30 minutes (Carafe)
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170°F
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Serving:
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Temperature
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Size
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Coffee
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170°F
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12 and 16 ounce
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Q.A. Standard: All drinks should be prepared at the time order is placed. Never serve coffee past its hold time.
Tools Needed
- Regular and decaf coffee pots
- Regular and decaf air pots
- Regular and decaf carafes
Health and Safety
- Wash hands before starting to work and after handling anything that is not food related to prevent contamination and health hazards
- Do not allow ice scoop handles to come in contact with ice
- Do not handle drink cups around top of cup or lip area
- Milk and orange juice must maintain a temperature of 34°F - 41°F
- Handle hot coffee carefully! Always cap hot drinks before presenting to customer.
- Cups should always be upside down for dispensing
- Wash, rinse, and sanitize all utensils and surfaces that touch food every four hours or anytime they become contaminated
Receiving and Storing
- Coffee is received and stored at room temperature (50°F – 70°F) in the dry storage area. Half & Half creamer is received and stored at 34°F - 41°F in the cooler.
Brewing
- Ensure the coffee brewer is turned on
- Remove and ensure round brew basket is clean
- Use one coffee filter per brew
- DO NOT PRE-PORTION COFFEE INTO FILTERS UNTIL READY TO BREW. THIS WILL AFFECT THE QUALITY OF THE COFFEE.
- Tear open one pack of regular or decaf coffee and pour contents into the filter
- Gently shake the coffee basket to level the coffee grounds
- Place an empty, clean, glass coffee pot on the bottom warming plate
- Push the brew button once. The coffee will begin brewing in a few seconds.
- When brewing is complete, discard the filter and coffee grounds
- Coffee will hold up to 30 minutes in the glass coffee pots
- Place a QA tag beside the pot to indicate the discard time
- Five minutes before a pot of coffee expires, brew another pot, when ready discard the old coffee
Coffee Rotation
- During breakfast hours, it will be necessary to brew more than one pot of coffee
- Always use the coffee from the pot that has the least amount of hold time remaining
Brewer
- When the ON/OFF button is pressed, a light comes on and the display alternates between the date/time and “Ready to Brew”
- When ready to brew a pot of coffee, place a glass coffee pot on the warming plate underneath the brewer and press “Brew”
- If a FRONT/BACK button is pressed, it will turn the top front or top back warming plates on
- Always ensure the warmer is on before placing a pot of coffee on the warmer
Air Pots
- There is one air pot for regular coffee, and one air pot for decaf coffee
- The air pots need to be pre-heated prior to the first use by pouring hot water in them
- If you pour coffee into a cold air pot, the temperature of the coffee will drop off significantly
- To fill or refill, press the two buttons on either side of the top to open
- Remove the pump and pour coffee into air pot
- An air pot will hold one pot of coffee
- After filling, put pump back into air pot and close
- Coffee can be held in an air pot for up to two hours
- Place a dissolvable label with product name & discard time
- Raise the handle to dispense coffee
Carafes
- Carafes are only used by the hostess to refill a customer’s coffee in the dining room
- A carafe will hold one pot of brewed coffee
- Coffee in a carafe can be held for 30 minutes
- To fill, unscrew the lid on top, remove and pour one pot of coffee into the carafe
- Place the lid back on the carafe
- Flip the switch on top to “STOP” when carrying, and to “ON” when pouring
Bulk Coffee
- BULK COFFEE CONTAINERS ARE TO BE USED FOR SERVING COFFEE ONLY
- BULK COFFEE CONTAINERS ARE ONE TIME USE ONLY (NO REFILLS)
Preparation and Assembly
- Each bulk container will hold 1 ½ pots of coffee (approximately 96 oz. or 3 quarts)
- Brew 2 pots of coffee
- Assemble the bulk coffee container using the directions on the bulk container (6 steps)
- Step 1: Push in sides to open box
- Step 2: Fold flaps 1 & 2 together. Place tab 2 over 1.
- Step 3: Push flap down over handle
- Step 4: Push top flap over handle
- Step 5: Slide front tabs behind last ring in spout
- Step 6: Set on sturdy surface
- Ensure the spout is facing upwards
- Place saran wrap around the spout to help seal the bulk container lid
- Place bulk container lid over saran wrap & fasten tightly
- Sit bulk container back into its resting position
Coffee Packs and Filters
- Decaf coffee is in an orange package
- Keep coffee filters in a 2-quart Cambro container to prevent them from getting misshapen
- Do not pre-portion coffee into filters before ready to brew, as this will affect the quality of the coffee
Serving (Drive-thru/Dine-in/Take-out)
- Select proper size hot cup (12 ounce or 16 ounce)
- Place the cup on the counter. Do not hold cup while pouring coffee.
- Select pot of coffee/air pot (regular or decaf) with the least amount of hold time remaining
- .Never serve coffee from a pot that has not completely finished brewing
- Never mix (marry) two brewed pots of coffee together by pouring one partial pot into another
- Fill cup to ½ inch from top of the cup
- Put a lid on the cup of coffee and ensure the lid is seated firmly
- Hand the cup of coffee to the customer or place on a tray
Close
- Coffee (See Drink Maintenance for detailed information)
- Turn off coffee brewer
- Remove coffee basket and spray head
- Clean the spray head with a damp cloth
- Rinse off
- Wipe down all sides
- Replace spray head and coffee basket
- Clean inside of any air pots with coffee cleaner. Rinse well. Allow to air dry.