Quick Reference

Holding: Time      
Prepared to order
Serving: Temperature Size
34°F - 41°F 16 ounce

Q.A. Standard: All drinks should be prepared at the time order is placed.

Tools Needed

  • Ice Scoop

Health and Safety

  • Wash hands before starting to work and after handling anything that is not food related to prevent contamination and health hazards
  • Do not allow ice scoop handles to come in contact with ice
  • Do not handle drink cups around top of cup or lip area
  • Cups should always be upside down for dispensing
  • Wash, rinse, and sanitize all utensils and surfaces that touch food every four hours or anytime they become contaminated

Serving (Bottled Water) Eat In, Take Out, or Drive-Thru

  • If a customer requests water individually or with their meal or combo, ask them if they would prefer bottled water or tap water
  • If they want bottled water, remove a bottle from the frontline cooler
  • Hand to customer or place on serving tray

Serving (Tap Water) Drive-Thru/ Dine-in/Take-out

  • If the customer wants tap water, select a 16-ounce cup (Unless the customer requests a different size)
  • Fill cup full of ice
  • Fill to 1/4 inch from top
  • Place a lid on the cup of water and ensure the lid is firmly seated
  • Ensure you mark the lid of the cup “W”
  • Hand to customer with a straw or place on serving tray
Combos with Soft Drinks, Lemonade or Tea Combos with Milkshakes
Description Drink Size Fries/HB Description Drink Size Fries/HB
Standard Regular 20 oz. Regular Standard Small - 16 oz.

Reg. - 20 oz.

Regular
Make Large Large 32 oz. Large Make Large Small - 16 oz.

Reg. - 20 oz.

Large
Combos with Coffee Combos with Milk
Description Drink Size Fries/HB Description Drink Size Fries/HB
Standard Regular 12 oz. Regular Standard Regular 12 oz. Regular
Make Large Large 16 oz. Large Make Large Large 16 oz. Large