Bdriggers
Created page with "{| class="wikitable" |+ !Key !Action Steps |- |Smiling Faces | # Managers set the example every day # Never hire anyone who doesn’t smile # Have in-store “Best Smile” or “Friendliest Person” contests |- |Hire friendly people | # Use the interview guide with an emphasis on “customer orientation” # Never hire anyone who is not friendly # Set the standard from the beginning. Smiling and being friendly is required |- |Create an environment that is enjoyable to..."