Drive-Thru Service Time Standards

Drive-Thru Service Time Standards

Grade Category Breakfast Lunch Afternoon & Dinner
A Window :38 :55 1:10
Menu under :30 under :40 under :45
Total 1:08 1:35 1:55
B Window :39 - :44 :56 - 1:05 1:11 - 1:20
Menu :30 or under :40 or under :45 or under
Total 1:09 - 1:13 1:36 - 1:45 1:56 - 2:05
C Window :44 - :48 1:06 - 1:15 1:21 - 1:30
Menu :30 or under :40 or under :45 or under
Total 1:14 - 1:18 1:46 - 1:55 2:06 - 2:15
D Window :49 - :53 1:16 - 1:25 1:31 - 1:40
Menu :30 or under :40 or under :45 or under
Total 1:19 - 1:23 1:56 - 2:05 2:16 - 2:25
F Window :54+ 1:26+ 1:41+
Menu :30 or under :40 or under :45 or under
Total 1:24+ 2:06+ 2:26+

All Day Standards

Category A B C D F
Window :56 :57 – 1:01 1:02 – 1:09 1:10 – 1:17 1:18+
Menu :37 or under :37 or under :37 or under :37 or under :37 or under
Total 1:33 or under 1:34 – 1:38 1:39 – 1:46 1:47 – 1:54 1:55+