Quick Reference

Product Receiving Storage Hold Temp Hold Time Serving Temp Portioning Size
Tea Dry Storage Dry Storage - 6 inches off floor 50º F - 70º F 6 hours 34º F - 41º F 16, 20, or 32 ounce

Q.A. Standard:  All drinks should be prepared at the time order is placed. Never serve tea past its hold time.

Tools Needed

  • Ice Scoop
  • 14 x 18 black fiberglass tray
  • 4 x 4 waffle drip tray
  • QA tag
  • Dissolvable label

Health and Safety

  • Do not handle drink cups around top of cup or lip area
  • Cups should always be upside down for dispensing

Preparing and Holding

  • Unsweet will use the teach pouch with no sugar added
  • Open the foil bag inside the tea box
  • Remove 1 pouch of tea/sugar mix (Sweet) or tea pouch (Unsweet)
  • Zip close the foil bag
  • Remove brew basket
  • Place one tea/sugar bag onto center of grate in brew basket
  • Place brew basket back into brewer
  • Slide the tea urn into position underneath the brew basket
  • Position the tea urn correctly underneath the brew basket or water will spill over during the brewing cycle
  • Ensure the machine is on. A yellow light will indicate the power is on. If not, press the ON/OFF button once.
  • Press button “A” once. The tea will start brewing in a few seconds.
  • When brewing is complete, cover the tea urn with a solid lid
  • Move the urn to the lobby or drive thru. Place on a 14x18 black fiberglass tray. Place a waffled drip tray under the dispensing spout.
  • Sweetened or unsweetened tea will hold for up to 6 hours in the tea urn
  • Mark the discard time using a QA tag. (Example: Tea was prepared at 10:00 am. Use QA tag #4 to signify that any tea remaining in the urn at 4:00 pm must be discarded.)
  • Discard the tea/sugar bag
  • Rinse brew basket
  • Place brew basket back into place on the brewer

Serving (Drive-Thru/ Dine-in/Take-out)

  • Select proper size cup
  • Use ice scoop to fill the cup full of ice
  • Place cup under tea urn spout. Depress lever to fill cup.
  • Fill to 1/4 inch from top
  • Mark the lid on the iced tea “ST” for sweet and “UT” for unsweet
  • Hand prepared drinks(s) to customer with a straw

Bulk Tea

  • BULK TEA CONTAINERS ARE ONE TIME USE ONLY (NO REFILLS)

Assembly & Serving

  • Remove lid from the ½ gallon container
  • Fill the ½ gallon container to the .ll line with tea (Sweet or Unsweet)
  • Tighten the lid onto the ½ gallon container until it clicks
  • Using a sharpie put a check mark in the “Sweet” or “Unsweetened” bubble
  • Using a sharpie write the current date and time on the line labeled .ll date & time
  • Hand to the customer

Close

  • Empty remaining contents of tea urns into rinse sink of the 3-compartment sink
  • Tea urns and ice scoops must be washed, rinsed and sanitized
  • Remove tea urn spout and disassemble parts so they may be cleaned and sanitized
  • After washing, rinsing and sanitizing, reassemble spout on tea urn. Leave spout in open position. Allow to air dry.