Drive-Thru Service Time Standards: Difference between revisions
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! Grade !! Category !! Breakfast !! Lunch !! Afternoon & Dinner | ! Grade !! Category !! Breakfast !! Lunch !! Afternoon & Dinner | ||
|- | |- | ||
| rowspan="3" style="background:#a9d08e;" | '''A''' || style="background:#a9d08e;" | ''Window'' || style="background:#a9d08e;" | :38 || style="background:#a9d08e;" | :55 || style="background:#a9d08e;" | 1:10 | | rowspan="3" style="background:#a9d08e;" | '''A''' || style="background:#a9d08e;" | '''''Window''''' || style="background:#a9d08e;" | :38 || style="background:#a9d08e;" | :55 || style="background:#a9d08e;" | 1:10 | ||
|- | |- | ||
| style="background:#a9d08e;" | ''Menu'' || style="background:#a9d08e;" | under :30 || style="background:#a9d08e;" | under :40 || style="background:#a9d08e;" | under :45 | | style="background:#a9d08e;" | '''''Menu''''' || style="background:#a9d08e;" | under :30 || style="background:#a9d08e;" | under :40 || style="background:#a9d08e;" | under :45 | ||
|- | |- | ||
| style="background:#a9d08e;" | ''Total'' || style="background:#a9d08e;" | 1:08 || style="background:#a9d08e;" | 1:35 || style="background:#a9d08e;" | 1:55 | | style="background:#a9d08e;" | '''''Total''''' || style="background:#a9d08e;" | '''1:08'''|| style="background:#a9d08e;" | '''1:35'''|| style="background:#a9d08e;" | '''1:55''' | ||
|- | |- | ||
| rowspan="3" style="background:#d9ead3;" | '''B''' || style="background:#d9ead3;" | ''Window'' || style="background:#d9ead3;" | :39 - :44 || style="background:#d9ead3;" | :56 - 1:05 || style="background:#d9ead3;" | 1:11 - 1:20 | | rowspan="3" style="background:#d9ead3;" | '''B''' || style="background:#d9ead3;" | '''''Window''''' || style="background:#d9ead3;" | :39 - :44 || style="background:#d9ead3;" | :56 - 1:05 || style="background:#d9ead3;" | 1:11 - 1:20 | ||
|- | |- | ||
| style="background:#d9ead3;" | ''Menu'' || style="background:#d9ead3;" | :30 or under || style="background:#d9ead3;" | :40 or under || style="background:#d9ead3;" | :45 or under | | style="background:#d9ead3;" | '''''Menu''''' || style="background:#d9ead3;" | :30 or under || style="background:#d9ead3;" | :40 or under || style="background:#d9ead3;" | :45 or under | ||
|- | |- | ||
| style="background:#d9ead3;" | ''Total'' || style="background:#d9ead3;" | 1:09 - 1:13 || style="background:#d9ead3;" | 1:36 - 1:45 || style="background:#d9ead3;" | 1:56 - 2:05 | | style="background:#d9ead3;" | '''''Total''''' || style="background:#d9ead3;" | '''1:09 - 1:13'''|| style="background:#d9ead3;" | '''1:36 - 1:45'''|| style="background:#d9ead3;" | '''1:56 - 2:05''' | ||
|- | |- | ||
| rowspan="3" style="background:#fff2cc;" | '''C''' || style="background:#fff2cc;" | ''Window'' || style="background:#fff2cc;" | :44 - :48 || style="background:#fff2cc;" | 1:06 - 1:15 || style="background:#fff2cc;" | 1:21 - 1:30 | | rowspan="3" style="background:#fff2cc;" | '''C''' || style="background:#fff2cc;" | '''''Window''''' || style="background:#fff2cc;" | :44 - :48 || style="background:#fff2cc;" | 1:06 - 1:15 || style="background:#fff2cc;" | 1:21 - 1:30 | ||
|- | |- | ||
| style="background:#fff2cc;" | ''Menu'' || style="background:#fff2cc;" | :30 or under || style="background:#fff2cc;" | :40 or under || style="background:#fff2cc;" | :45 or under | | style="background:#fff2cc;" | '''''Menu''''' || style="background:#fff2cc;" | :30 or under || style="background:#fff2cc;" | :40 or under || style="background:#fff2cc;" | :45 or under | ||
|- | |- | ||
| style="background:#fff2cc;" | ''Total'' || style="background:#fff2cc;" | 1:14 - 1:18 || style="background:#fff2cc;" | 1:46 - 1:55 || style="background:#fff2cc;" | 2:06 - 2:15 | | style="background:#fff2cc;" | '''''Total''''' || style="background:#fff2cc;" | '''1:14 - 1:18'''|| style="background:#fff2cc;" | '''1:46 - 1:55'''|| style="background:#fff2cc;" | '''2:06 - 2:15''' | ||
|- | |- | ||
| rowspan="3" style="background:#f9cb9c;" | '''D''' || style="background:#f9cb9c;" | ''Window'' || style="background:#f9cb9c;" | :49 - :53 || style="background:#f9cb9c;" | 1:16 - 1:25 || style="background:#f9cb9c;" | 1:31 - 1:40 | | rowspan="3" style="background:#f9cb9c;" | '''D''' || style="background:#f9cb9c;" | '''''Window''''' || style="background:#f9cb9c;" | :49 - :53 || style="background:#f9cb9c;" | 1:16 - 1:25 || style="background:#f9cb9c;" | 1:31 - 1:40 | ||
|- | |- | ||
| style="background:#f9cb9c;" | ''Menu'' || style="background:#f9cb9c;" | :30 or under || style="background:#f9cb9c;" | :40 or under || style="background:#f9cb9c;" | :45 or under | | style="background:#f9cb9c;" | '''''Menu''''' || style="background:#f9cb9c;" | :30 or under || style="background:#f9cb9c;" | :40 or under || style="background:#f9cb9c;" | :45 or under | ||
|- | |- | ||
| style="background:#f9cb9c;" | ''Total'' || style="background:#f9cb9c;" | 1:19 - 1:23 || style="background:#f9cb9c;" | 1:56 - 2:05 || style="background:#f9cb9c;" | 2:16 - 2:25 | | style="background:#f9cb9c;" | '''''Total''''' || style="background:#f9cb9c;" | '''1:19 - 1:23'''|| style="background:#f9cb9c;" | '''1:56 - 2:05'''|| style="background:#f9cb9c;" | '''2:16 - 2:25''' | ||
|- | |- | ||
| rowspan="3" style="background:#f4cccc;" | '''F''' || style="background:#f4cccc;" | ''Window'' || style="background:#f4cccc;" | :54+ || style="background:#f4cccc;" | 1:26+ || style="background:#f4cccc;" | 1:41+ | | rowspan="3" style="background:#f4cccc;" | '''F''' || style="background:#f4cccc;" | '''''Window''''' || style="background:#f4cccc;" | :54+ || style="background:#f4cccc;" | 1:26+ || style="background:#f4cccc;" | 1:41+ | ||
|- | |- | ||
| style="background:#f4cccc;" | ''Menu'' || style="background:#f4cccc;" | :30 or under || style="background:#f4cccc;" | :40 or under || style="background:#f4cccc;" | :45 or under | | style="background:#f4cccc;" | '''''Menu''''' || style="background:#f4cccc;" | :30 or under || style="background:#f4cccc;" | :40 or under || style="background:#f4cccc;" | :45 or under | ||
|- | |- | ||
| style="background:#f4cccc;" | ''Total'' || style="background:#f4cccc;" | 1:24+ || style="background:#f4cccc;" | 2:06+ || style="background:#f4cccc;" | 2:26+ | | style="background:#f4cccc;" | '''''Total''''' || style="background:#f4cccc;" | '''1:24+'''|| style="background:#f4cccc;" | '''2:06+'''|| style="background:#f4cccc;" | '''2:26+''' | ||
|} | |} | ||
| Line 38: | Line 38: | ||
! Category !! style="background:#a9d08e;" | '''A''' !! style="background:#d9ead3;" | '''B''' !! style="background:#fff2cc;" | '''C''' !! style="background:#f9cb9c;" | '''D''' !! style="background:#f4cccc;" | '''F''' | ! Category !! style="background:#a9d08e;" | '''A''' !! style="background:#d9ead3;" | '''B''' !! style="background:#fff2cc;" | '''C''' !! style="background:#f9cb9c;" | '''D''' !! style="background:#f4cccc;" | '''F''' | ||
|- | |- | ||
| ''Window'' || style="background:#a9d08e;" | :56 || style="background:#d9ead3;" | :57 – 1:01 || style="background:#fff2cc;" | 1:02 – 1:09 || style="background:#f9cb9c;" | 1:10 – 1:17 || style="background:#f4cccc;" | 1:18+ | | '''''Window''''' || style="background:#a9d08e;" | :56 || style="background:#d9ead3;" | :57 – 1:01 || style="background:#fff2cc;" | 1:02 – 1:09 || style="background:#f9cb9c;" | 1:10 – 1:17 || style="background:#f4cccc;" | 1:18+ | ||
|- | |- | ||
| ''Menu'' || style="background:#a9d08e;" | :37 | | '''''Menu''''' || style="background:#a9d08e;" | :37 or under || style="background:#d9ead3;" | :37 or under || style="background:#fff2cc;" | :37 or under || style="background:#f9cb9c;" | :37 or under || style="background:#f4cccc;" | :37 or under | ||
|- | |- | ||
| ''Total'' || style="background:#a9d08e;" | '''1:33 or under''' || style="background:#d9ead3;" | '''1:34 – 1:38''' || style="background:#fff2cc;" | '''1:39 – 1:46''' || style="background:#f9cb9c;" | '''1:47 – 1:54''' || style="background:#f4cccc;" | '''1:55+''' | | '''''Total''''' || style="background:#a9d08e;" | '''1:33 or under''' || style="background:#d9ead3;" | '''1:34 – 1:38''' || style="background:#fff2cc;" | '''1:39 – 1:46''' || style="background:#f9cb9c;" | '''1:47 – 1:54''' || style="background:#f4cccc;" | '''1:55+''' | ||
|} | |} | ||
Latest revision as of 14:53, 19 June 2025
Drive-Thru Service Time Standards
| Grade | Category | Breakfast | Lunch | Afternoon & Dinner |
|---|---|---|---|---|
| A | Window | :38 | :55 | 1:10 |
| Menu | under :30 | under :40 | under :45 | |
| Total | 1:08 | 1:35 | 1:55 | |
| B | Window | :39 - :44 | :56 - 1:05 | 1:11 - 1:20 |
| Menu | :30 or under | :40 or under | :45 or under | |
| Total | 1:09 - 1:13 | 1:36 - 1:45 | 1:56 - 2:05 | |
| C | Window | :44 - :48 | 1:06 - 1:15 | 1:21 - 1:30 |
| Menu | :30 or under | :40 or under | :45 or under | |
| Total | 1:14 - 1:18 | 1:46 - 1:55 | 2:06 - 2:15 | |
| D | Window | :49 - :53 | 1:16 - 1:25 | 1:31 - 1:40 |
| Menu | :30 or under | :40 or under | :45 or under | |
| Total | 1:19 - 1:23 | 1:56 - 2:05 | 2:16 - 2:25 | |
| F | Window | :54+ | 1:26+ | 1:41+ |
| Menu | :30 or under | :40 or under | :45 or under | |
| Total | 1:24+ | 2:06+ | 2:26+ |
All Day Standards
| Category | A | B | C | D | F |
|---|---|---|---|---|---|
| Window | :56 | :57 – 1:01 | 1:02 – 1:09 | 1:10 – 1:17 | 1:18+ |
| Menu | :37 or under | :37 or under | :37 or under | :37 or under | :37 or under |
| Total | 1:33 or under | 1:34 – 1:38 | 1:39 – 1:46 | 1:47 – 1:54 | 1:55+ |