Cashier Fundamentals and Customer Service: Difference between revisions
Cashier Fundamentals and Customer Service (view source)
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* Prior to the next customer in line arriving at the window, press the “Oldest Unpaid (recall)” button on the recall register to obtain the amount of the order | * Prior to the next customer in line arriving at the window, press the “Oldest Unpaid (recall)” button on the recall register to obtain the amount of the order | ||
* Tape receipt to the last bag of the order (Tape to the cup if only item) | * Tape receipt to the last bag of the order (Tape to the cup if only item) | ||
== Secondary Responsibilities Drive-Thru == | |||
* Keep drive thru windows clean | |||
* Keep drive thru area clean and organized | |||
* Keep cups, lids, straws, condiments, etc. stocked | |||
* Expedite for frontline if no customers at drive thru | |||
* Complete 5 minute jobs | |||
== Secondary Responsibilities Frontline == | |||
* Expedite for other frontline cashiers if no customers | |||
* Expediter for drive thru cashier if no customers | |||
* Assist in keeping lobby, dining room, restrooms, and counter area clean and stocked. | |||
* Refill ice bins | |||
* Keep cups, lids, straws, condiments, etc. stocked | |||
* Complete 5 minute jobs | |||