Improving Customer Hospitality: Revision history

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26 March 2024

  • curprev 11:2511:25, 26 March 2024‎ Bdriggers talk contribs‎ 1,945 bytes +1,945‎ Created page with "{| class="wikitable" |+ !Key !Action Steps |- |Smiling Faces | # Managers set the example every day # Never hire anyone who doesn’t smile # Have in-store “Best Smile” or “Friendliest Person” contests |- |Hire friendly people | # Use the interview guide with an emphasis on “customer orientation” # Never hire anyone who is not friendly # Set the standard from the beginning. Smiling and being friendly is required |- |Create an environment that is enjoyable to..." Tag: Visual edit
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